frequently asked questions

What types of vehicles do you tow?

We provide towing services for a wide range of vehicles, including cars, trucks, SUVs, motorcycles, and vans.


Are your towing services available 24/7?

 Yes, we operate 24 hours a day, 7 days a week, including holidays. You can count on us for emergency towing services anytime.


How quickly can you respond to a towing request?

Our response time varies depending on traffic conditions and location, but we strive to arrive promptly. Typically, we aim to be on-site within 30 minutes to an hour.


Are your drivers licensed and insured?

Absolutely. All our drivers are licensed, experienced professionals with the necessary insurance coverage to ensure your vehicle’s safe handling.


How do I request a tow?

You can request a tow by calling our dispatch center at 813-340-3695 or using our online request form on our website. Please provide your location and details about your vehicle. Click here to request a tow!


What areas do you serve?

We serve the Tampa Bay area, Hillsborough County and its surrounding districts. Contact us to confirm if we cover your location.


How do you determine towing fees?

Towing fees are based on factors such as the type of vehicle, distance towed, and any additional services required. We provide transparent pricing, and you’ll receive a quote before we start any work.

When your car gets towed in Tampa, you’ll encounter several types of fees:

  1. Base Fee (Hook-up Charge): The base fee is a fixed rate that tow companies charge to hook up your car. It typically ranges from $65 to $160. The actual amount depends on factors like the location of your car and the time of day when it was towed. Expect higher charges if you require towing services outside regular business hours.
  2. Per-Mile Fee: In addition to the base fee, you’ll likely have to pay a per-mile fee. This fee varies based on the distance the towing company transports your car. Typically, it can be $4-6 per mile. Before you agree to the towing service, make sure to confirm the per-mile rate to avoid surprises later.
  3. Storage Fee: Once your car is towed, it will be stored in a secure lot by the tow company until you retrieve it. Storage fees can range from $20 to $80 per day. These fees start accruing as soon as your vehicle is impounded and continue to accumulate until you reclaim your car.
  4. Administrative Fees: When you come to pick up your car, you may encounter various administrative fees. These can include paperwork processing fees, taxes, and potentially late-retrieval charges if you don’t retrieve your car promptly. The exact amounts of these fees can vary between different tow companies.

Understanding these different types of fees will help you anticipate the costs involved when your car needs towing in Tampa. It’s advisable to inquire about these fees upfront and carefully review any paperwork or contracts before agreeing to the towing service.

There are maximum tow rates determined by Hillsborough County, you can find the towing service maximum rates on the county website linked here https://www.hillstax.org/other-services/vehicle-for-hire/rates/


Do you accept insurance for towing services?

Yes, we work with most major insurance providers. Contact us for assistance with filing your towing claim.


What payment methods do you accept?

We accept cash, Zelle, and cash app. Cash app transactions are subject to a 3.5% service fee.


Can you tow my vehicle if it’s parked in a tight spot or underground garage

Yes, our fleet includes vehicles equipped to handle tight spots and underground garages. We have the right equipment and expertise to assist you.


Do you tow illegally parked vehicles?

Yes, we provide towing services for illegally parked vehicles as permitted by local regulations. Contact us for details on the process.


What precautions do you take to ensure vehicle safety during towing?

We use industry-standard towing equipment and techniques to ensure the safety of your vehicle during transport. Our drivers are trained to handle vehicles with care.


How can I provide feedback about my towing experience?

We welcome your feedback! You can leave a review google, social media pages, or contact our customer service department directly.


Do you offer any discounts or promotions?

We occasionally offer discounts and promotions. Follow us on social media or check our website for updates on current offers.


If you have any additional questions or need further assistance, please don’t hesitate to contact us. We’re here to help!